Privacy Policy for SeaWave Paradise

Effective Date: September 13, 2026

Website: https://seawave-paradise.com

At SeaWave Paradise ("we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy details how we collect, use, and handle your data when you visit our website, interact with our AI Assistant, or make property reservations via Airbnb.

1. Information We Collect

Depending on how you interact with our website and booking platforms, we collect the following types of information:

  • Airbnb Reservation Data: When you make a booking via Airbnb, we process reservation parameters transferred through Airbnb’s platform, including your name, primary contact details, booking dates, check-in/check-out times, guest counts, and special accommodation requests.

  • AI Agent & Chat Interactions: Data, text inputs, questions, contact details, or preliminary inquiry information submitted directly while conversing with our website AI assistant (powered by Jotform).

  • Direct Inquiry & Contact Details: Name, email address, phone number, and message content submitted through contact forms or email inquiries.

  • Technical & Usage Data: IP address, browser type, device information, visited pages, and interaction timestamps collected via web analytics and hosting server logs.

2. How We Use Your Information

We use the collected information to:

  • Process, coordinate, and fulfill property reservations made through Airbnb.

  • Operate our automated AI assistant to answer questions about amenities, property rules, local details, and availability.

  • Communicate essential check-in instructions, property rules, transactional updates, and guest support.

  • Maintain property safety, secure booking operations, and optimize overall website performance and user experience.

3. Third-Party Services & AI Data Processing

Your data may be processed by or shared with trusted third-party service providers to support venue operations, website hosting, and platform functionality:

  • Webador (Website Hosting & Infrastructure): Our website is built and hosted on the Webador platform. Webador processes technical usage data, server logs, and form submissions transmitted through the site to ensure secure hosting, uptime, and proper site functionality.

  • Airbnb (Reservations & Messaging): Primary booking processing, payments, and guest-host messaging are governed by Airbnb's Privacy Policy. We do not store or process credit card details on our website servers.

  • Jotform (AI Agent & Forms): Information submitted via our AI chat widget is processed and stored by Jotform. Chat interactions and conversation logs with the AI assistant may be collected, stored, and analyzed by Jotform for quality assurance, accuracy monitoring, and AI model improvement purposes.

4. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information. We disclose personal data only:

  • To authorized service providers (such as Webador and Jotform) who assist in hosting and operating our website.

  • To comply with legal obligations, regulatory mandates, or valid governmental requests.

  • To protect the legal rights, safety, and property of SeaWave Paradise, our guests, or the public.

5. Cookies & Tracking Technologies

Our website uses cookies provided by Webador and web analytics tools to monitor site traffic, improve navigation, and optimize user experience. You can manage or disable cookies through your browser settings.

6. Security & Data Retention

We maintain technical and administrative safeguards to protect your personal data against loss, misuse, or unauthorized access. Reservation records and inquiry data are retained only as long as necessary to fulfill booking agreements, manage accounting records, or satisfy legal requirements.

7. Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of your data.

  • Note on Airbnb Data: To modify or delete payment details or account data maintained by Airbnb, please manage your account directly through Airbnb.

  • To exercise rights regarding data submitted directly through our Webador site or Jotform AI chat agent, contact us at info@seawave-paradise.com.

8. Updates to This Policy

We may revise this Privacy Policy to reflect changes in our hosting environment, venue operations, or applicable laws. The revised date at the top of this page indicates when changes take effect.